Lost password (or username)
You need enter to Lookup Your Info
section of this site. If you still have at least some info about your subscription, your
username, password and all other data will be sent to you via e-mail. Note that they are
sent to the address you've entered during the subscription. If you've managed to enter
your e-mail address incorrectly, write to email@example.com.
Password not working and You can't enter the site
Fill this Form or write to firstname.lastname@example.org. We'll assign you
the username and password. Don't forget to tell us some info about your subscription so we
could identify you.
My password suddenly stopped working
Make sure your subscription period not ended yesterday. If
you are sure it didn't, write to email@example.com.
It is probably that your account was locked for some reason. The most usual reason for
this is a password sharing. If there is a suspicion that other people do enter the site
under your username and password, your account is locked and current subscription is
canceled. If you then write to the site support, your account would be unlocked. Be warned
however that if the accident would repeat your account is closed permanently.